Sample testimonials taken from recent emails... (as of March 2004)


Introduction: It is one thing for a guitar shop to promote goods online - it is another to have the actual Infrastructure to deal with such transactions. Unlike many guitar retailers who promote goods online these days, Regent Guitars has been geared specifically to cope with online sales for the last 5 years. We have a dedicated team who deal with such transactions ensuring you receive the very best service whether purchasing in store OR online...


" A quick note to commend the service you give. I ordered an amp from you last Wednesday. It arrived on Friday but was faulty. I e-mailed you on Sunday and got a response the same day. After a phone call on Monday it was picked up on Tuesday and a replacement arrived this morning, Wednesday. All done in under a week! To me that's faultless. I'm not given to gushing praise but felt I had to say something. I've bought from you three times and every time has been first class, many thanks..."

" Hi Richard Just a quick not to say how pleased I have been with my recent dealings with RG (I've just bought a Flextone IIIXL). Woz, in particular, was extremely helpful with excellent communications throughout. I will definitely be back to you next time some money/plastic is burning a hole in my wallet. Regards..."

" Dear Sir, I recently acquired a guitar package from you, and I would like to thank you for your excellent service that I received. The guitar is superb and the amplifier meets all my expectations, I will certainly buy the things that I might need in the future from you. It was definitely well worth travelling all that way to get the package that I purchased. Once again thank you! "

" Bargain of the year! Better than described & excellent customer service"

" bass is great & set up superb - thanks..."

" Excellent guitar, set up a treat. VERY WELL PLEASED."

" Great guitar, well packaged, efficient service, excellent to do business with!"

" super freindly staff excellent srvice..."

" ...thrilled to bits with guitar was a real bargain thanks guys, AAA+++"